System Status

Current status of ServiceVPS infrastructure and services.

Current Status

All Systems Operational

Last updated: May 17, 2025 - 10:15 UTC

Regional Status

US East (New York)

All Systems Operational

Uptime: 99.998% (30 days)

Last incident: None in the last 90 days

US West (San Francisco)

All Systems Operational

Uptime: 99.999% (30 days)

Last incident: None in the last 90 days

EU Central (Frankfurt)

Degraded Performance

Uptime: 99.87% (30 days)

Last incident: Network issues on May 15, 2025

EU West (London)

All Systems Operational

Uptime: 99.995% (30 days)

Last incident: Scheduled maintenance on April 20, 2025

Asia East (Tokyo)

All Systems Operational

Uptime: 99.992% (30 days)

Last incident: None in the last 90 days

Asia South (Singapore)

Scheduled Maintenance

Uptime: 99.9% (30 days)

Last incident: Currently undergoing scheduled maintenance

Service Status

Compute

All Systems Operational

Storage

All Systems Operational

Database

Degraded Performance
Performance issues in EU Central

Networking

All Systems Operational

DNS

All Systems Operational

API

All Systems Operational

Control Panel

All Systems Operational

Billing

All Systems Operational

Recent Incidents

Network Degradation in EU Central Region

May 15, 2025

Resolved

We identified network degradation affecting instances in the EU Central (Frankfurt) region. This resulted in increased latency and packet loss for some customers.

Updates

May 15, 2025 - 14:30 UTC

We have resolved the network degradation issue in the EU Central region. All services are operating normally now. The root cause was identified as a hardware failure in one of our core routers, which has been replaced.

May 15, 2025 - 12:45 UTC

We are continuing to work on resolving the network degradation. We have identified the problem with a core router and are in the process of rerouting traffic and replacing the affected hardware.

May 15, 2025 - 10:15 UTC

We are investigating reports of network degradation in the EU Central region. Some customers may experience increased latency and packet loss.

API Rate Limiting Issues

May 10, 2025

Resolved

Some customers experienced incorrect rate limiting on our API, resulting in unexpected throttling of requests.

Updates

May 10, 2025 - 16:20 UTC

The issue has been fully resolved. Rate limits have been restored to their correct values. We've also added additional monitoring to catch similar issues in the future.

May 10, 2025 - 15:45 UTC

We've identified the issue with our rate limiting configuration and are deploying a fix. Some customers may still experience throttling during the next 30 minutes as the changes propagate.

May 10, 2025 - 15:10 UTC

We are investigating reports of unexpected API rate limiting affecting some customers.

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